Maximum Coverage
Total Care Plan
$59/month
Everything in Comfort Monitor plus a waived service-call fee, same-day priority service, an annual system review, and extended parts warranty. The most comprehensive HVAC coverage we offer.
Who It's For
Premium Coverage for Complete Peace of Mind
Total Care is for homeowners who never want to worry about their HVAC system. Fastest response, lowest out-of-pocket costs, and the most thorough coverage we offer.
Aging Systems (8+ Years)
Older equipment breaks down more often. Total Care's waived service-call fee, extended warranty, and same-day service keep your costs predictable and your downtime minimal.
High-Value Equipment
If you've invested in a premium heat pump, multi-zone system, or high-efficiency setup, Total Care protects that investment with comprehensive monitoring and extended parts coverage.
No-Surprise Homeowners
You want a flat monthly cost and the confidence that if something goes wrong, you're first in line with the lowest possible repair bill. Total Care delivers exactly that.
What's Included
Everything in the Total Care Plan
Everything in Comfort Monitor
2 tune-ups per year, free Ecobee smart thermostat, AI-powered monitoring, proactive service alerts, monthly energy reports, priority scheduling, and 15% off all repairs.
See full Comfort Monitor detailsFree Filter Replacements
We supply and install your HVAC filters at each tune-up. For standard media filters, that covers your annual change. For 1-inch filters, we leave fresh ones on site. No more guessing which size to buy or forgetting to swap them out.
Waived Service-Call Fee ($129 Value)
Every time we come out to troubleshoot a problem, the $129 service-call fee is waived. You only pay for the repair itself, at 15% off. If you need two or three service calls in a year, this benefit alone covers a big chunk of the plan cost.
Same-Day Priority Service
Total Care members get the fastest response we offer. When you call, we move you to the very front of the queue and do everything we can to get a technician to your home the same day. During a July heatwave or a January cold snap, this matters.
Annual Comprehensive System Review
Once a year, beyond your regular tune-ups, we perform a deep assessment of your entire HVAC system. Equipment condition, ductwork, insulation, efficiency, and projected lifespan. You get a written report with straightforward recommendations.
Extended Parts Warranty Coverage
Parts fail, especially on older systems. Total Care extends warranty protection on parts beyond what the manufacturer covers, reducing your out-of-pocket costs on replacements. Especially valuable if your equipment is approaching or past its original warranty period.
The Math
How Total Care Pays for Itself
Total Care costs $708/year. A single year of typical usage easily exceeds that in value, before counting the energy savings from a well-maintained system.
Not Sure You Need Total Care?
The Comfort Monitor plan at $44/month includes smart monitoring, two tune-ups, and 15% off repairs. Total Care adds a waived service-call fee, same-day service, and extended warranty for $15 more.
Common Questions
Total Care FAQ
Normally, when we come out to diagnose a problem, there's a $129 service-call fee that covers the trip and the first hour of diagnostic. Total Care members don't pay that. You just pay for the repair itself, with 15% off. Over the life of your system, this saves hundreds of dollars.
When you call with an issue, we do everything possible to get a technician to your home the same day. Total Care members jump to the very front of the queue, ahead of Comfort Monitor and Basic members. During peak summer or winter demand, this is the difference between getting fixed today and waiting days.
Beyond the standard tune-ups, Total Care members get an annual deep-dive review of their entire HVAC system. We assess equipment age and condition, ductwork integrity, insulation effectiveness, overall system efficiency, and give you a written report with honest recommendations. This helps you plan for the future and avoid surprises.
Total Care extends warranty protection on parts beyond the standard manufacturer coverage period. If a covered part fails, we replace it without the full parts cost. This is especially valuable for systems that are approaching or past their original warranty period.
Yes. Total Care includes everything in Comfort Monitor: 2 tune-ups per year, free Ecobee thermostat, smart monitoring, proactive alerts, monthly energy reports, priority scheduling, and 15% off repairs. Total Care adds free filter replacements, a waived service-call fee, same-day service, the comprehensive review, and extended warranty on top of all that.
It depends on your priorities. If your system is under 5 years old and running well, Comfort Monitor gives you most of the monitoring and maintenance benefits at a lower cost. Total Care shines for systems 8+ years old, high-value equipment, or homeowners who want the absolute maximum coverage and fastest response times.
Yes. You can switch to Comfort Monitor or Basic at any time. Changes take effect at your next billing cycle. There are no penalties for changing plans.
No. Total Care is month-to-month like all our plans. Cancel anytime with no penalties. If you cancel, you keep any benefits already used during the current period.
From Our Members
“Had two unexpected breakdowns this year and both times they were here same day. The waived service-call fee and 15% off repairs mean I barely pay anything extra when something breaks.”
Steve & Maria G.
Patchogue, NY
“We have an older house with an oil boiler and a mini split. Total Care covers everything. One plan, one number to call, no thinking about it.”
Brian D.
Blue Point, NY
Ready to Get Comfortable?
Text us today or book online. No pressure, no surprises. Honest HVAC service from your Patchogue neighbors.