Privacy Policy

Patchogue Heating & Air Conditioning ("we," "us," or "our") operates the website at patchogue.ac. This page explains what information we collect, how we use it, and your choices.

Information We Collect

Contact form submissions. When you fill out a service request or contact form on our site, we collect the information you provide: your name, phone number, email address, home address (if provided), service needed, preferred scheduling, and any message you include. Form submissions are processed through Formspree, a third-party form handling service. We use this information only to respond to your inquiry and schedule service.

Interactive tools. Our rebate calculator, HVAC troubleshooter, and smart monitor demo collect inputs like home type, square footage, and equipment details to generate results for you. This data is processed in your browser and is not stored on our servers or sent to any third party.

Analytics

We use Ahrefs Analytics to understand how visitors use our website, such as which pages are visited and how people find us. Ahrefs collects anonymized usage data. No personally identifiable information is collected through analytics.

Cookies

Our website does not use cookies for tracking or advertising purposes. Basic technical cookies may be set by our hosting provider (Vercel) to ensure the site functions properly.

Third-Party Services

We use the following third-party services:

• Formspree processes contact form submissions
• Vercel hosts our website
• Ahrefs provides anonymized website analytics

Each of these services has its own privacy policy governing how they handle data.

How We Use Your Information

We use the information you provide to:

• Respond to your service requests and questions
• Schedule and perform HVAC service at your home
• Follow up on completed work

We do not sell, rent, or share your personal information with third parties for marketing purposes.

SMS/Text Messaging

When you provide your phone number through our contact forms, text our business number, or sign up for service, you may receive text messages from Patchogue Heating & Air Conditioning. These messages may include:

• Responses to your service inquiry
• Appointment confirmations and reminders
• Technician status updates
• Service follow-ups
• Maintenance plan communications

Message frequency varies based on your service activity. Message and data rates may apply.

You can opt out of text messages at any time by replying STOP to any message. After opting out, you will receive one final confirmation message and no further texts will be sent.

To get help, reply HELP to any message or contact us at (631) 209-7090 or andrew@patchogue.ac.

Your phone number will not be sold, rented, or shared with third parties for their marketing purposes. Your consent to receive text messages is not a condition of purchasing any service.

Your Choices

You can contact us at any time to request that we delete your personal information from our records. If you have submitted a form and want your data removed, reach out and we will take care of it.

Contact

If you have questions about this privacy policy or how we handle your information, contact us at:

Patchogue Heating & Air Conditioning
475 East Main Street, Ste 108
East Patchogue, NY 11772
(631) 209-7090
andrew@patchogue.ac